Extra! Extra! Read All About It!

September 19th, 2011 by kim No comments »

How exciting is it to have your name in the paper? Unless you are a politician with a secret, we tend to feel pretty energized when it happens. We run to the gas station and grab a few copies, cut them out and send a copy to mom.

But why is it when we are mentioned online, or our blog does great, it just doesn’t seem to carry as much weight? According to a recent survey, people tend to view newspaper as more trustworthy than online articles.

But how does that translate to your marketing? Social media is truly the fastest way to get your name to the masses. In a click of a button you can communicate to thousands. We can link numerous ideas and concepts to enhance our marketing plans. But we can’t rely solely on internet to build our business.

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Oprah, Beyonce’ or The Donald?

September 12th, 2011 by kim No comments »

Does your company have a personality? Of course it does…but what does it say about you? The persona you portray to the public has to match the ideals and goals of the company. If you are a law firm you can’t have clowns and balloons in the lobby. Well you can, but people will not take you seriously.

If you want to move your business to the next level, some introspection may need to be done. Typically the image you portray is based on the manager’s or owner’s personality. Are you fun, boring, whimsical or flat?

Your personality needs to be seen at all levels of the company. Marketing, the lobby, your staff. Siliva Pencak from The Magnetic Look put it perfectly:

  • Identify the traits that you want to represent you, and convey these traits in everything that the business does and makes.
  • Select color themes which reflect your personality when creating templates for websites, letterheads, advertisements, etc.
  • Craft positioning statements or stories around the image you wish to portray and ensure that it is circulated on all company materials. A brand building strategy which incorporates an interesting story will appeal greatly to prospective customers.
  • Ensure that the way employees interact with prospective customers is of such, that the ‘personality’ of the brand is maintained at all times.

Marketing your business has to be done on a variety of levels and platforms. Your personality has to shine in all of them. If you are, by nature shy, does that keep you from having fun and interesting ads? Do you let your Facebook page show your true spirit, or will you step out of your comfort zone to push your business?

It’s all about redeveloping ourselves and our company. Define who you are and where you want to be. Then GO DO IT!

Oprah, Beyonce and Donald Trump all have memorable personalities for different reasons. And it shows in their business world as well. Does yours?

Creating a Marketing Plan

September 4th, 2011 by kim No comments »

dartboardI spoke with a client this week. I’m to put together a marketing plan for him. Great!! “Do you have a budget you work with?” Nope…. They don’t. Whatever the latest salesman at the door excites them with, is where they throw their money.

So before we can make a plan, we have to come up with a budget.

So many options to spend money on. Some just keep throwing darts at the marketing board, hoping one will stick. But how does an owner know where to spend the money?

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Online Dating-The Ultimate Social Media

August 25th, 2011 by kim No comments »

heartA friend runs a college dating site. That cracks me up. Not to take anything away from his endeavor, apparently, it’s going gangbusters. But college students are around people their age all day. How hard is it to meet someone?

That got me thinking about how social media has expanded into so much more than just a post on Facebook that says, “My son had his first baseball game today!” or a quick “like” of a friend’s relationship status to a living, breathing machine that keeps us connected to the outside world.

Online dating has exploded. There are literally thousands of dating sites. It is worth over one billion a year! The US has over 40  million registered users, and China has, are you ready? over 140 million!   I am not going to get into specifics on all of the “genres” available, but I will say the reason I find this interesting is that we use social media in our business to increase our brand awareness. That is exactly the same with dating sites. We “brand” ourselves.

» Read more: Online Dating-The Ultimate Social Media

Cultivating the social community

August 15th, 2011 by Jim Tome No comments »

If you’re an even occasional frequenter of Facebook these days you’re like very aware of the latest meme that has taken off there — the whole “You know you’re from  <hometown name> when….” phenomena. I just one for my hometown about two weeks ago and now there’s yet another aspect of Facebook that keeps me from working, spending time with my family, and noticing that it’s night time.

The idea behind the latest craze is that members of each of these Facebook groups posts some memory of their childhood home as well as comment on those of others. If you haven’t had a chance to join one of these yet, be prepared — the response is overwhelming as group members rush to recount every place, person, and experience.

» Read more: Cultivating the social community

10 Lessons from job interviewing to apply to customer interactions

August 13th, 2011 by Jim Tome No comments »

Your interaction with a customer is really no different than how you — as someone looking for a job — would interact with a potential employer. Whether you’ve just sat through an interview or you’ve just made a sale, you made an impression and now is the time for the smart follow up.

CNN.com featured an excellent article this past week on what to do after the job interview. You can take a look here, but before you do, here’s on take on what to do after you’ve made the sale:

1. Show that you’re still interested. Just as an interviewee wants to let the interviewer know where they stand, you should let your customer know you’d like both their repeat business — and that of other people they know. Show your appreciation and enthusiasm — the sale shouldn’t end when payment is received.

2. Set the stage for further contact. Without being a pest, remind your customer that you appreciate their business. After all, they had a choice and chose you. Maybe give them a reason to choose you again.

3. Be punctual. If you’ve promised some follow up with your customer, then follow through, when you said you will — or, even better, before. Keeping your word will speak volumes about you as a company.

» Read more: 10 Lessons from job interviewing to apply to customer interactions

Putting the Social back in Social Media

August 10th, 2011 by kim No comments »

Friends

As we continue to explore the best and brightest ways to bring social media and marketing ideas and support to our clients, it has become clear that one facet that is easily overlooked is the Face to Face touch.  

We are in leads groups, attend chamber events, golf outings (yes, we are bad, but still there!) and any other face to face contact we can get. It’s imperative as you promote the “social” end of social media; you are not doing it strictly from behind a computer.

A few things to remember:

  • Be more than a “friend” or a “follower” to propel your business. Get to know your clients when you can. If you have 3000 followers, it’s tough, but in a small setting at a chamber event, or even shaking hands at your kids’ tball game, you can. That is social marketing!
  • Listen. Listen. Listen. What is the man at your counter telling you about his kid? Is his mom in the hospital? A card or even a Facebook message to wish her well will go a long way in your relationship building. Be sincere!! If you really listen to them and CARE, they will be loyal.

» Read more: Putting the Social back in Social Media

Top 8 ways social media gives you an advantage over the other guy

July 9th, 2011 by Jim Tome No comments »

We’re firm believers at Imagin8 Marketing that social media is much more than just a way to talk to your prospective customers, fans, and followers. There are plenty of little-known uses for social media that can give your business an advantage over your competition. A great blog over at Social Fresh last month outlined eight ways social media can teach you about your business. We thought we’d summarize these great, eight (!) ideas with a bit of Imagin8 commentary:

1. Current business news. With today’s 24/7/365 blitz of information coming at you from all sides, it can be overwhelming to try and keep updated on what’s going on in your field or industry. Social media is a timely source of breaking and obscure news that your competition is likely to be monitoring.

2. Exposure to great content. Social media, unlike broad news sources, can deliver the focused information you’re looking for. Carefully follow only those media sources, thought leaders, and brand champions on your social media networks and you’ll filter out all the rubbish.

3. Competitive analysis. This is Big Brother to the extreme. Use Google Alerts and other online monitoring systems to keep an eye on your competition and industry in general. Never has corporate intelligence been so powerful — and easy.

» Read more: Top 8 ways social media gives you an advantage over the other guy